Privacy Policy

Your privacy is important to us. This policy explains what data we collect, why, and how we protect it.

1. Who We Are

KVK-nummer: 95264973

E-mailadres: connect@cvlabz.com

Website: www.cvlabz.com

2. Data We Process

We collect and process the following types of personal data:

• Name and contact information
• Email address
• CV content and uploaded documents
• Assessment results and scores
• Platform usage and activity data
• IP address and browser information
• Payment information (processed via Stripe)

3. Purposes of Processing

• To create and manage your profile
• To provide assessment and career tools
• To provide personalized recommendations
• To improve our services
• To process payments
• To communicate updates and information
• To comply with legal obligations

4. Legal Basis (GDPR)

• Performance of a contract
• Your consent
• Legitimate interests
• Legal obligation

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting connect@cvlabz.com.

6. Sharing Your Data

We do not sell your data. We only share data with:

• Service providers (e.g., Stripe for payments)
• AI providers (for anonymized processing)
• Legal authorities when required by law

7. Your Rights

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion
• Right to object to processing
• Right to data portability

To exercise your rights, contact us at connect@cvlabz.com.

8. Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.

9. Complaints

If you have concerns about our data practices, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).